Advocacy
Measured Mediation & Professional Services are a national advocacy practice. Our team of advocates regularly facilitate advocacy throughout Australia, both in capital cities and regional locations. Regardless of where you are located in Australia, we can help.
Employment Advocacy
Measured Mediation & Professional Services was established to respond to the urgent market need for a responsive, effective and low-cost resource for employees and volunteers who are in dispute with their employers or who have concerns about the employment relationship.
Our experienced professional team are there to assist you resolve those disputes and address your concerns. We are not a legal practice; we are an advocacy service which finds solutions where the legal system fails.
Workplace Rights
Not every dispute with your employer will involve dismissal or even a monetary claim. We can provide advice, support, and assistance to you to advise you what your workplace rights are and help ensure that your employer observes their obligations to you in the workplace.
Addressing Concerns
You may have concerns about workplace, health, and safety; unfair treatment or favouritism; sexual harassment; bullying; or not being afforded your entitlements and we can help with these issues. Sometimes all that is required is a well-crafted letter from a professional to sort out these employment issues.
Discrimination happens when a person, or a group of people, is treated less favourably than another person or group because of their background or certain personal characteristics. This is known as ‘direct discrimination’. Example: An employer refused to hire a suitably qualified person as a shop assistant because they were Aboriginal, and instead hired a less qualified person of a different racial background. This could be racial discrimination.
It is also discrimination when an unreasonable rule or policy applies to everyone but has the effect of disadvantaging some people because of a personal characteristic they share. This is known as ‘indirect discrimination’. Example: A policy that says only full-time workers will be promoted could discriminate against women who are more likely to work part-time to accommodate their family responsibilities.
Discrimination can be against the law if it is based on a person’s: age disability, or race, including colour, national or ethnic origin or immigrant status sex, pregnancy, marital or relationship status, family responsibilities or breastfeeding sexual orientation, gender identity or intersex status. Discrimination on these grounds is against the law in a number of areas of public life, including employment, education, getting or using services or renting or buying a house or unit.
Fixed Fee Advocacy
You will know at the outset exactly what the Advocacy fees will be. In other words, unlike litigation, you’ll get no surprise legal bills in the mail.
The Process
The advocate will set an initial consultation (up to 60 minutes) with you to discuss your matter and work through an alternative dispute resolution. We will continue to advocate on your behalf until we have an outcome. We will take care of all correspondence and provide your employer with all the relevant letters, research, studies and supporting documents.
If you have sick leave entitlements and are feeling anxious, stressed, or depressed, we will assist you in taking stress leave and accessing those entitlements. This will also help buy some valuable time to have right of review and consider your options without being rushed into decisions you are not comfortable with. If you have other leave entitlements, we will assist you in accessing those also.
If the matter needs to be escalated and requires legal counsel, you will be referred to a specialist independent lawyer. The independent lawyers are those which we know and trust, to make sure you are represented the best way possible. Any costs will be agreed upon between you and the independent lawyer.
Remember any interaction with your employer could be recorded and possibly used against you in legal action later in the form of an affidavit.
Consumer Advocacy
Measured Mediation & Professional Services is a nationwide organisation, who represent thousands of consumers victimized by fraudulent, abusive, discriminatory and predatory business practices. We are committed to advancing the cause of just treatment and ethical representation for consumers.
As an organisation devoted to consumer justice, we are committed to educating consumers like you about their rights and helping them achieve justice for themselves and for their communities.
Consumer Rights
We all want to be treated fairly. At work or school, when we buy something or receive a service. We don’t want to be judged simply because of how we look, our disability, sex, or our age. Unfortunately, people are often judged on an aspect of their body or character, rather than being seen as a whole person. In Australia, we have a law that protects people from this kind of unfair treatment.
Addressing Concerns
One of the main concerns is discrimination. When we talk about a person being discriminated against, it means they’re being treated badly or unfairly because of a personal characteristic that is protected by the law.
Discrimination happens when a person, or a group of people, is treated less favourably than another person or group because of their background or certain personal characteristics. This is known as ‘direct discrimination’.
It is also discrimination when an unreasonable rule or policy applies to everyone but has the effect of disadvantaging some people because of a personal characteristic they share. This is known as ‘indirect discrimination’.
Discrimination can be against the law if it is based on a person’s: age disability, or race, including colour, national or ethnic origin or immigrant status sex, pregnancy, marital or relationship status, family responsibilities or breastfeeding sexual orientation, gender identity or intersex status. Discrimination on these grounds is against the law in several areas of public life, including employment, education, getting or using services or renting or buying a house or unit.
The Process
Our senior Advocate will set an initial consultation (up to 60 minutes) with you to discuss your matter and work through an alternative dispute resolution. We will continue to Advocate on your behalf until we have an outcome. We will take care of all correspondence and provide the respondent with all the relevant letters, research, studies and supporting documents.
Fixed Fee Advocacy
You will know at the outset exactly what the Advocacy fees will be. In other words, unlike litigation, you’ll get no surprise legal bills in the mail.
Should the matter need to be escalated, Measured Mediation & Professional Services can also Advocate on your behalf to the relevant commission or tribunal.
Fair Work Commission Representation
If you are an employee (people employed under national awards (modern awards) and national agreements are covered by the Fair Work system), have been terminated unfairly and would like to escalate this to the Fair Work Commission as a complaint, Measured Mediation & Professional services can assist.
We provide administrative and Advocacy work and represent you in the proceedings or if you prefer, we can empower and support you in representing yourself.
Please note, FWC complaints need to be lodged within 21 days of termination from your employment and if you have been employed with the business for less than 6 months, you are ineligible to make a FWC complaint as per the FWC rules.
Human Rights Commission Representation
Should your matter require escalation to the Human Rights Commission in your state, territory or at the federal level, we can advocate on your behalf.
These commissions are independent third parties which investigates complaints about discrimination and human rights breaches. It does not act as an Advocate or legal representative for a party to a complaint. This is where Measured Mediation & Professional Services step in, to represent you and fight for your rights and resolve the matter with the best possible outcome.
Complaints to the Commission are resolved through a process known as conciliation. Conciliation is a very successful way of resolving complaints. It also helps them to better understand the issues and come up with solutions that are appropriate to their circumstances. Complaint outcomes can include an apology, reinstatement to a job, compensation for lost wages, changes to a policy or developing and promoting anti-discrimination policies.
Our senior Advocates have managed hundreds of cases with state, territory and federal commissions and have been extremely successful.
What you will receive:
- Up to 60 minutes phone consultation with a Senior Advocate to discuss your complaint. We will explain the process of the relevant commission and provide you with all documentation for your matter.
- We will handle all correspondence and written communications to the commission on your behalf and begin the investigation and communications between the parties involved.
- Provide dispute resolution and enter conciliation to achieve the best possible outcome and resolution for you.
We Assess Your Dispute for Free
We offer a free, initial, no-obligation assessment to discuss whether or not mediation suits you.
Simply send us an enquiry.